Privacy Policy

1
DATA PROTECTION AT
A GLANCE

GENERAL NOTES

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified, such as your name, your address, but also the IP address of the Internet connection from which you access our site.

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of his or her privacy and protection against misuse of his or her personal data. We comply with these provisions. Personal data is treated in strict confidence and is neither sold nor passed on to third parties. In close cooperation with our hosting providers, we make every effort to protect the databases as well as possible against unauthorised access, loss, misuse or forgery. When accessing our websites, the following data is stored in log files: IP address, date, time, browser request and general information transmitted on the operating system or browser. This usage data forms the basis for statistical, anonymous evaluations, so that trends can be identified, on the basis of which we can improve our offers accordingly.

WHO IS RESPONSIBLE FOR DATA COLLECTION
ON THIS WEBSITE?

The data processing on this website is carried out by Impact Acoustic AG, Bodenhof 4, 6014 Lucerne. For the storage and processing of its data, Impact Acoustic AG may use a service provider that stores and/or processes the data exclusively on the instructions of Impact Acoustic AG, in compliance with the provisions of data protection law.

HOW DO WE COLLECT YOUR DATA?

On the one hand, your data is collected when you communicate it to us. This is the data that you send us in the context of a contact request. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is automatically collected as soon as you enter our website.

WHAT DO WE USE YOUR DATA FOR?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour in order to optimise our online offer. Your data will not be passed on to third parties outside of the commissioning of service providers within the framework of order processing, or the placement of targeted advertising measures in our name, protected by an agreement with this service provider which takes into account the data protection requirements.

WHAT RIGHTS DO YOU HAVE REGARDING
YOUR DATA?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint.

Furthermore, you have a right of appeal to the responsible supervisory authority.

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GENERAL INFORMATION AND
MANDATORY INFORMATION

DATA PROTECTION

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

NOTE ON THE RESPONSIBLE PARTY

The party responsible for data processing on this website is:

Impact Acoustic AG
Bodenhof 4
6014 Lucerne
E-Mail: connect@impactacoustic.com

Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

REVOCATION OF YOUR CONSENT TO
DATA PROCESSING

Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

RIGHT OF APPEAL TO THE RESPONSIBLE
SUPERVISORY AUTHORITY

In the event of violations of data protection laws, you have the right of appeal to the relevant supervisory authority.

Data Protection Commissioner of the Canton of Lucerne
Bahnhofstrasse 22
6002 Lucerne
Phone: +41 41 228 66 06

RIGHT TO DATA TRANSFERABILITY

You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and/or by the lock symbol in your browser line.

If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

INFORMATION, BLOCKING, DELETION

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

3
DATA COLLECTION
ON OUR WEBSITE

COOKIES

The Internet pages partly
use so-called cookies. Cookies do not damage your computer and do not contain
viruses. Cookies serve to make our offer more user-friendly, effective and
safer. Cookies are small text files that are stored on your computer and saved
by your browser.

Most of the cookies we use are so-called “session cookies”. They are
automatically deleted at the end of your visit. Other cookies remain stored on
your end device until you delete them. These cookies enable us to recognize
your browser the next time you visit us.

You can set your browser to inform you about the setting of cookies and
to allow cookies only in individual cases, to exclude the acceptance of cookies
for certain cases or in general, and to activate the automatic deletion of
cookies when closing the browser. If you deactivate cookies, the functionality
of this website may be limited.

Cookies that are required to carry out the electronic communication
process or to provide certain functions that you have requested (e.g. shopping
basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. Impact
Acoustic AG has a legitimate interest in the storage of cookies for the
technically error-free and optimised provision of its services. Insofar as
other cookies (e.g. cookies for analysing your surfing behaviour) are stored,
these are treated separately in this data protection declaration.

SERVER LOG FILES

We automatically collect and store information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

CONTACT FORM

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry, for the placement of targeted advertising measures in our name by means of anonymised use of your personal data (hashed transfer) and for the case of follow-up questions. We will only pass on this data to third parties with your consent or if it is necessary to fulfil a contract with you or if it is necessary to process an enquiry made by you prior to the contract (e.g. logistics service providers such as DHL, Die Schweizerische Post). The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing procedures carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until
you request us to delete it, revoke your consent to its storage or the purpose
for which it was stored ceases to apply (e.g. after your request has been
processed). Mandatory legal provisions – in particular retention periods –
remain unaffected.

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ANALYSIS TOOLS

GOOGLE ANALYTICS

This website uses functions
of the web analysis service Google Analytics. The provider is Google Inc, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which
are stored on your computer and which enable an analysis of your use of the
website. The information generated by the cookie about your use of this website
is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit.
f DSGVO. Impact Acoustic has a legitimate interest in the analysis of user
behaviour in order to optimise both its website and its advertising.

IP ANONYMISATION

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for Impact Acoustic. The IP address transmitted by your browser in the context of Google Analytics is not combined with other data from Google.

OBJECTION TO DATA COLLECTION

You can prevent the storage
of cookies by adjusting your browser software accordingly.

Opt-Out: At Google Analytics you can prevent the recording of personal
data by using the browser add-on. An opt-out cookie is set to prevent the collection of your data during
future visits to this website: Disable Google Analytics.

However, we would like to point out that in this case you may not be
able to use all the functions of this website to their full extent. You can
also prevent the collection of data generated by the cookie and related to your
use of the website (including your IP address) to Google and the processing of
this data by Google by downloading and installing the browser plugin available
at the following link: tools.google.com/dlpage/gaoptout.

You can find more information on how Google Analytics handles user data
in the Google privacy policy: support.google.com/analytics/answer/6004245.

CONTRACT DATA PROCESSING

We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

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ADVERTISING

NEWSLETTER DATA

If you would like to
receive the newsletter offered on the website, we need an e-mail address from
you as well as information that allows us to verify that you are the owner of
the e-mail address provided and that you agree to receive the newsletter.
Further data will not be collected or only on a voluntary basis. We use these
data exclusively for sending the requested information and do not pass them on
to third parties.

The processing of the data entered in the newsletter registration form
is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can
revoke your consent to the storage of the data, the e-mail address and its use
for sending the newsletter at any time, for example by clicking on the
“unsubscribe” link in the newsletter. The legality of the data processing procedures
already carried out remains unaffected by the revocation.

The data that you provide us with for the purpose of subscribing to the
newsletter will be stored by us until you unsubscribe from the newsletter and
deleted after you cancel the newsletter. Data that has been stored by us for
other purposes (e.g. e-mail addresses for the member area) remains unaffected
by this.

GOOGLE REMARKETING

We use Google Remarketing
to place targeted banners and text ads tailored to the needs of the users.

If you wish to deactivate the display of the above mentioned ads, please
visit this page. For detailed information on our privacy policy, please click here. Opt-Out: You can deactivate user-specific advertising offers here.

FACEBOOK

When you visit our pages,
the Facebook pixel establishes a direct connection between your browser and the
Facebook server. Facebook thereby receives the information that you have
visited our site with your IP address. This enables Facebook to assign your
visit to our pages to your user account. We can use the information obtained in
this way to display Facebook Ads or for tracking functionalities.

Your data can be shared with Facebook in an anonymized form to address
you through targeted advertising. In doing so, the data is – in accordance with
Facebook guidelines – hashed before transmission, so that Facebook does not
receive any personal information in plain text. You can find information about
this here.

Detailed information on the privacy policy can be found here. Opt-out: If you do not wish to receive data via Custom Audience, you
can deactivate Custom Audiences here.

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PLUGINS AND TOOLS

GOOGLE WEB FONTS

This site uses so-called
web fonts, which are provided by Google, for the uniform display of fonts. When
you call up a page, your browser loads the required web fonts into its browser
cache in order to display texts and fonts correctly.

To do this, the browser you are using must connect to Google’s servers.
This enables Google to know that our website has been accessed via your IP
address. The use of Google Web Fonts is in the interest of a uniform and
attractive presentation of our online offers. This represents a legitimate
interest in the sense of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support Web Fonts, a standard font from your
computer will be used.

Further information on Google Web Fonts can be found at developers.google.com/fonts/faq and in the Google privacy policy: www.google.com/policies/privacy/.

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